We publish policies and procedures on how we support our customers, both large and small, regular and casual.  These policies tell you what you will receive and what it will cost.  If you are contacting us for service, these policies will be applied to you.

A brief description of these Policies is below.  There are links to any related published procedures.

  • Do I need a Support Contract
  • General Technical Support
  • POS System and Cash Register Support
  • Telephone and Remote Support
  • Casual and Non-Customer Support
  • Warranty
  • Service Rates